Whoever books, pays; whoever pays, shows up
Deposit, upfront payment and a cancellation rule that applies itself. Charges run through an account in your venue’s name and the money lands in your bank, not ours.
20p or 20c per charge · our Club plan, €30/mo
See plans and pricing
The first 2 months of charges, commission-free. The Club plan has a 90-day trial.
The money that leaks with nobody writing it down
- The one who booked Saturday and never showed.
- The refund that ended up negotiated over messages.
- And the booking fee your customer saw on screen that wasn’t yours.
20p or 20c per charge. Not a percentage of what you sell.
Raising your peak-hour price doesn’t raise the fee, because it doesn’t depend on the amount. And if you charge nothing in a month, you pay nothing.
Look yourself up: your venue is already there
You don’t have to take our word for it. The catalogue is public and your venue may already be listed without you doing anything: open it, look yourself up and check your page. What you see there is exactly what somebody who doesn’t know you yet sees today.
What stops being your problem
Deposit or upfront payment
You decide whether a booking is confirmed with part or with the full amount. The hour stops depending on somebody remembering.
Online booking →The cancellation rule applies itself
When somebody cancels late, the split between refunded and retained is decided in advance and isn’t negotiated case by case.
Your customer pays the price you set
No booking fee added to the player. What they see on screen is your price, not a fee of ours on top.
The money lands in your account
Charges go to an account in your venue’s name. There is no monthly payout of ours to wait for and no balance to claim.
Memberships and passes with recurring billing
A member fee charges itself every period — by card or by direct debit, their choice when they authorise it — and multi-use passes are sold and paid for today.
Members and fees →Everything exports to CSV whenever you want
Charges, bookings and members download for your accountant with no support ticket.
The limits, before you ask
- Direct debit only applies to the recurring fee. A one-off booking or a deposit runs on card: a debit takes days to clear and cannot hold anybody’s slot.
- There is direct debit, but there is no bank remittance file: you don’t generate a batch of debits to send to your bank. Each member signs their own mandate once, at sign-up.
- There is a minimum of 2 per charge, in your own currency: below that there is no online payment, so a token deposit of one euro or one pound doesn’t work. It is a payment-provider minimum, not a margin of ours.
- We don’t issue your invoices and we don’t do your accounting: we export the charge detail for whoever does.
- Stripe — not us — verifies the payment account: until verification is done you can take bookings but not charge for them.
- Our 20p or 20c are net, but your payment provider charges its own on top: what you actually keep depends on the card and the country.
Questions we always get
Who is the merchant on the charge?
Your venue. The payment account is in its name and the money lands there directly; we deduct our fee from that same charge.
What about refunds and chargebacks?
Refunds are issued from the dashboard and follow the rule you set. Chargebacks are handled by your payment provider, because the charge is yours.
Is there a fee per person on a split booking?
The fee is per charge, not per booking: a booking split four ways is four charges. Each card is a charge that can fail and has to be handled.
Can I collect the fee by direct debit?
Yes, on the recurring fee: the member picks card or direct debit when they authorise it and signs the mandate right there. It works across the SEPA area — Spain, France, the UK and Ireland; outside it, card. If your venue’s payment account was created before direct debit existed, it needs enabling once: write to us and we request it.
What if my members book a lot?
On the Club plan their bookings carry no commission, however much they book.
How it works inside
Who uses it
Pricing, published
Every plan with its price and what it includes — no call first, no custom quote.
If you are still comparing, start with the plans: the price is published and there is nobody to talk to first. If you have already made up your mind, skip the table: you look your venue up by name, claim it, and pick a plan afterwards. Claiming your page is free.
See plans and pricing