Terms of Use

1. Service description

BookrGo is a platform for booking sports courts, finding matches, and managing sports communities. The service is available on iOS, Android, and Web. By using BookrGo, you agree to these terms.

2. Account registration

• You must be at least 16 years old to create an account.
• You must provide accurate and complete information during registration.
• Only one account per person is allowed.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized use of your account.

3. User conduct

When using BookrGo, you agree not to:

• Abuse, harass, or threaten other users.
• Send spam or unwanted messages.
• Attempt unauthorized access to accounts, servers, or data.
• Use the service for any illegal or unauthorized purpose.
• Interfere with or disrupt the service or its infrastructure.
• Create fake accounts or impersonate other people.

4. Bookings

• Bookings are binding once confirmed.
• Cancellation rules are set by the court administrator and may vary between courts.
• BookrGo is not responsible for court conditions, availability, or disputes between users and court administrators.
• Repeated no-shows may result in restrictions on your account.

5. Payments, paid bookings and venue role

Managing communities, their courts and their internal bookings is free. When a club, council or sports venue enables paid bookings, payments are processed through Stripe Connect.

• The venue is responsible for its prices, availability, cancellation rules, tax obligations and, where applicable, invoices to players.
• BookrGo provides booking technology and charges the venue a fixed platform fee for each paid booking. The applicable fee, any promotion and Stripe fees are shown before activation and may vary by venue.
• The player pays the amount shown before confirmation. Funds are intended for the venue’s Stripe Connect account, subject to Stripe’s rules and checks.
• The current paid-booking policy collects payment 24 hours before the slot: earlier cancellation is fully refunded; within the final 24 hours, the applicable refund and retention are shown before payment.
• Payment disputes, chargebacks and refunds are handled under applicable law, Stripe’s rules and the policy displayed for the relevant booking.

6. Intellectual property

BookrGo and its logo, design, code, and content are owned by BookrGo. You may not copy, modify, or distribute any part of the platform without written permission.

Content you create (descriptions, messages, images) remains yours, but you grant BookrGo a license to use it within the platform to provide the service.

7. Termination

• You may delete your account at any time from the app settings.
• We may suspend or terminate accounts that violate these terms, without prior notice in serious cases.
• Upon termination, your data is handled according to our Privacy Policy.

8. Limitation of liability

BookrGo is provided "as is" without warranties of any kind. To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for the actions or content of other users.
• We do not guarantee uninterrupted or error-free service.
• Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.

9. Governing law

These terms are governed by the laws of Spain. Any disputes will be subject to the jurisdiction of the courts of Spain, without prejudice to any mandatory consumer protection provisions that may apply in your country of residence.

10. Changes to these terms

We may update these Terms of Use from time to time. We will notify you of significant changes via the app or email. Continued use after changes constitutes acceptance.

11. Contact

If you have any questions about these Terms of Use, contact us at [email protected].

12. United States — Directory & Discovery Service (no payments)

This section is being finalized with U.S. legal counsel ahead of our U.S. launch and may change. It applies to users located in the United States and supplements the sections above.

Nature of the service. In the United States, BookrGo operates as a directory and discovery service for sports facilities. We surface information about venues and, where available, links to a venue's own website or to a third-party booking or payment provider.

Bookings and payments happen on the venue's or a third party's site — not on BookrGo. In the United States, BookrGo does not process payments, is not the merchant of record, and is not a party to any reservation, purchase, or contract between you and a venue or third-party provider. Any booking, payment, cancellation, refund, or dispute is governed by the terms and policies of that venue or third party.

Third-party content. Venue information may be sourced from public data and third parties and may be incomplete, outdated, or inaccurate. We do not warrant its accuracy; please confirm details directly with the venue before relying on them.

Limitation of liability. The directory is provided "as is" and "as available". To the fullest extent permitted by law, BookrGo is not liable for third-party websites or services, for the availability, pricing, or quality of any facility, or for any transaction or dispute between you and a venue or third-party provider.

Intellectual property. BookrGo's brand, code, design, and original content are owned by BookrGo. Venue names and factual listing data are used for directory purposes; third-party marks belong to their respective owners.

Governing law. The governing law and venue for U.S. users are pending determination with U.S. legal counsel and will be specified before our U.S. launch. Until then, the governing-law section above applies to the extent permitted by law.

Copyright / DMCA notices. If you believe content on BookrGo infringes your copyright, send a notice to [email protected] including: (1) identification of the copyrighted work; (2) identification of the material and its location (URL); (3) your contact details; (4) a statement that you have a good-faith belief the use is not authorized; (5) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on their behalf; and (6) your physical or electronic signature. We will respond to valid notices, may remove or disable the material, and will terminate repeat infringers where appropriate. (Registration of a designated DMCA agent is pending.)