How to switch on online payments with Stripe
Connect your Stripe account to charge bookings, deposits and classes online. The player's money goes straight to your account.
For: owner, manager
Who receives the player's money
BookrGo uses Stripe Connect in Express mode with direct charges. That means when a player pays for a booking, a deposit or a class, the money lands directly in your Stripe account — it never passes through BookrGo's account. Your venue is the merchant of record for the player.
What BookrGo charges
BookrGo keeps a small commission per charge (not per booking: if one booking is split into several charges, each charge pays its own commission). The exact amount, and whether it's currently active or suspended, is shown in the panel under Monetisation → Catalogue and pricing. While the current launch promotion is running, that commission can be zero for the months the offer states.
How to activate it
- Open your manager panel and go to your venue's payments section.
- Tap "Connect with Stripe". This starts Stripe's own onboarding flow (Express): business details, bank account and identity verification.
- Once Stripe confirms the account, your venue can start charging online: court bookings, deposits and classes, depending on what you enable.
- If your Stripe account has a pending requirement (identity verification, an extra document), the panel flags it and online payments pause until it's resolved — nothing gets charged halfway.
What happens if I don't activate it
Without a connected Stripe account, your venue still works as a directory listing: it can be viewed, claimed and found in search, but bookings can't be paid online through BookrGo. That's free, with no deadline.
Common questions
- Can I disconnect Stripe later? Yes, from the same panel. Bookings already charged aren't affected; new bookings simply can't be paid online until you reconnect.
- Is the commission deducted from the charge or billed separately? It's deducted from the charge itself (a Stripe application fee) — you never get a separate invoice for the booking commission.
- What currency is used? The currency of your venue's country, not euros unless your country uses the euro.