Help for venue managers
Step-by-step guides to set up and run your venue on BookrGo.
Notices and announcements
How to configure your club's notificationsDecide what your venue notifies about, through which channel, how far in advance and with what wording — in all three languages.Payments
How to switch on online payments with StripeConnect your Stripe account to charge bookings, deposits and classes online. The player's money goes straight to your account.Team and roles
How to invite your team and what each role can doInvite by email whoever helps you run the venue, and decide what each person can see and do.Opening hours
How to set your venue's opening hoursDeclare your hours per day of the week. Whatever you set always wins over any other source.Front desk
How to book and charge on a customer's behalf from the front deskCreate a booking or enrol someone in a class without them using the app, and charge it now or leave it pending.Guides by role
Administration guide: keeping the venue's booksWhat the administrator (finance) sees and does: cash, payments, invoices and unpaid items. Manager guide: running the venue day to dayWhat the manager (delegate) can do, what they can't, and where to start each morning. Front desk guide: how to run a shiftWhat reception (or the concierge) does, in what order, and what you won't see. Instructor guide: your classes and your studentsWhat the instructor sees in the panel and how they work with their classes. Owner guide: what to set up in the first weekWhat only the owner (administrator) can do, and the order that works best.No match. Write to [email protected] and we will document it.