Owner guide: what to set up in the first week

What only the owner (administrator) can do, and the order that works best.

For: owner

What the owner is

The owner is the person who created the venue (administrator). It is the only role with every action, and the one thing that is not shared is ownership: you can grant the administrator role to someone else, but the owner stays the same.

The first week, in order

  1. Venue identity (Settings → Identity): name, address, photo and visibility. This is what the public sees.
  2. Spaces and hours (Settings → Bookings and payments → Courts): create the spaces and their rules. Opening hours have their own guide.
  3. Prices and payments: prices, deposits and memberships belong to the owner (nobody else can change them). Online payment is switched on by connecting Stripe.
  4. Team (Settings → Team): invite people with the role that fits them. Only the owner hands out roles.
  5. Second factor: in Settings → Team → Security you can require a second factor from the whole team, with a grace period.
  6. Notices: choose which messages go out on their own, through which channel and with what text.

If you are coming from another program

Settings has the migration (import people, passes and balances, and the municipal register), the rollout project (20 steps with its calendar and cut-over plan) and the training environment, a practice venue with sample data so the team can rehearse without touching anything real.

Taking your data with you

The full export (members, calendar, history and finances) is requested from Settings and arrives as a file with a manifest. It is yours: there is no lock-in.

What you don't need to touch

Each role's permissions come already resolved: front desk doesn't see money, administration doesn't see people, the manager doesn't change prices. If you wonder what someone can see, each role's guide says so.

More guides

How to configure your club's notificationsDecide what your venue notifies about, through which channel, how far in advance and with what wording — in all three languages. How to switch on online payments with StripeConnect your Stripe account to charge bookings, deposits and classes online. The player's money goes straight to your account. How to invite your team and what each role can doInvite by email whoever helps you run the venue, and decide what each person can see and do. How to set your venue's opening hoursDeclare your hours per day of the week. Whatever you set always wins over any other source.

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